Payment
Orders can be made by either paying securely online or by sending a personal cheque,
bankers draft, postal order or international money order.
Delivery
All orders will be despatched upon receipt of payment and will be sent via Royal
Mail First Class Post
Guarantee
If you are not happy with your purchase simply return it within 5 days from
receipt for a full no questions asked refund of your total purchase price. Please
contact us via email for a return authorisation.
Cancelling your order
You can cancel your order by emailing us within 12 hours of placing your order.
Delay
We will contact you by email or post in the unlikely event there is any delay
in despatching your order.
Privacy
We are committed to protecting your privacy. We will not pass your details on
to any third party (in accordance with the Data Protection Act 1998).
Online Security
Our online ordering pages are secured using 128 bit SSL Technology (Secure Sockets
Layer) and all personal information entered whilst making an order is encrypted.
Our online ordering facility, provided by Paypal, is very safe and should you
have any further questions regarding this matter please contact us.
Gareth Plumb
Proprietor, Flying Hooks
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